Expert UX audits for AI products
Your product works.
It just doesn't feel
right yet.
I help AI founders and small teams fix the parts where users get confused, retry things, or drop off.
You already built something valuable.
I make it actually click.
Clear UX diagnosis. Delivered in 72 hours. No calls. No fluff.
Trusted by founders from
01 — Show me your product
You show me your product.
Send a link, a flow, or a specific problem area.
No long briefs. No prep.
If something feels off, you already have enough.
02 — I go deep
I go deep on the experience.
I use your product like a real user would.
Where things feel unclear, clunky, or confusing—I map it.
Not just what's wrong, but why it's happening.
03 — You get a breakdown
You get a sharp, usable breakdown.
The exact points where users struggle
What's causing it
How to fix it (clearly, not vaguely)
Within 72 hours. No theory. No filler.
04 — What to fix next
You know exactly what to fix next.
No guessing. No debates.
Just a clear path to making your product feel better—fast.
No calls. No meetings. No back-and-forth. Just focused thinking on your product.
“Tania found 7 critical issues we completely missed. Fixed 3 of them, saw immediate improvement in user engagement.”
Primesignal.ai Founder
YC W25, Seed Stage
What you get
Everything you need
in 72 hours.
No meetings. No calls. No ongoing commitment. Just a clear breakdown of what's not working—and how to fix it.
Expert Look Document
A clear, structured breakdown of your product. Every issue documented, explained, and prioritized.
Video Walkthrough
I show you exactly where things break, and how I'd think about fixing them. No guessing.
Top 10 Issues
The problems actually affecting your product. What's causing confusion, friction, or drop-off.
Impact / Effort Matrix
What to fix first. Prioritized changes based on what moves the needle fastest.
Before / After Mockups
Concrete UI suggestions for key screens — so you're not translating abstract feedback into design.
What's covered
Deep analysis across five
critical areas.
01
First-run experience
- Do new users understand what your AI does?
- Is onboarding clear or confusing?
- When do users hit their first 'aha' moment?
02
AI interaction patterns
- Is the AI's reasoning visible to users?
- Do users feel in control or overwhelmed?
- Are error states handled gracefully?
03
Enterprise readiness
- Would an enterprise buyer trust this product?
- Are there compliance or security UX gaps?
- Does it feel beta or production-ready?
04
Conversion & retention
- Where are users dropping off?
- What friction is killing activation?
- How can design increase retention?
05
Visual polish
- Does the UI match the quality of your AI?
- Are there trust-breaking inconsistencies?
- Quick wins to look significantly more polished?
Is this for you?
Perfect for
Technical founders who know the UX needs work
AI startups preparing for Demo Day or Series A
Stealth startups preparing to pitch to investors
Teams under 10k users figuring out why engagement is low
Companies getting "great tech, but..." from enterprise buyers
Anyone who wants expert feedback without a full-time hire
Not a fit
- Pre-product (you need something to audit)
- Pure consumer apps (I specialize in AI/ML products, SaaS, fintech, martech and edtech)
- Companies needing implementation (see tier 3)
Pricing
One-time payment.
No subscriptions.
€499
Lens
For a quick, focused perspective
→ when one specific flow is confusing users
- 20–30 min Loom walkthrough
- Key clarity & trust issues
- Immediate, practical improvements
- 72-hour turnaround
€1,499
Clarity
A full breakdown of the experience
→ when the product works, but doesn't quite make sense
- End-to-end UX walkthrough
- Trust & interaction analysis
- Where users hesitate or drop off
- Prioritized recommendations
BONUS: Skills.md file to use in your projects going forward without hiring a designer
€2,499
Blueprint
Full product experience breakdown + roadmap of fixes
→ when you need a complete, actionable plan and direct access
- Everything in Clarity
- 1-hour call to answer all your questions
BONUS: Expert tips on designer hiring, tailored to your needs (trust me, you want this)
If you're not sure which one fits, feel free to .
I'm happy to take a quick look and point you in the right direction.
Your auditor
Tania Kashner
Most AI products don't fail because the technology is bad. They fail because the experience is just slightly off — and no one on the team can see it anymore.
I can.
After 5+ years designing AI products — including Sage at Workera (featured on TechCrunch, +22% MAU, NPS of 87) and enterprise platforms at Degreed and ABN AMRO — I know exactly where AI products lose people, and how to fix it fast.
Clients including Bank of America, American Airlines, Samsung, and Federal Agencies.
I don't do vague feedback. I tell you exactly what's broken and exactly how to fix it.
500k+
Users reached
22%
MAU increase
87
NPS maintained
5+
Years in AI product design
Specialties
What founders say
Primesignal.ai
“Tania found issues in 3 days that we'd been blind to for 3 months. The before/after mockups made it crystal clear what needed to change.”
Founder
Seed Stage
YC stealth mode startup
“The skills.md file was worth the price alone. It's like having a senior designer's brain in a document. We reference it constantly.”
CTO
YC-Backed
Workera.ai
“We were preparing for Demo Day and knew our UX was rough. Tania's audit gave us a prioritized roadmap. We fixed the top 3 issues in a week.”
Founder
Workera.ai
Common questions
What product stages do you audit?
Best for working products with real users, even beta. Too early if pre-product with mockups only. If you have 100k+ users, you likely need a full-time designer.
What types of AI products?
LLM-powered products, conversational AI, agentic systems, AI assistants, enterprise AI tools. Not a fit for pure consumer apps, gaming, or social media.
What information should we provide you?
1. Access to your product/flow and credentials. Prototypes and test accounts are good. 2. Flows to focus on. 3. Your main goal as a business for the upcoming 3–6 months and ICP. 4. Desired brand image or public profile. PLEASE NOTE: The more information you share, the more targeted and focused insights will be. If you are not quite sure about any of the above, I will give you expert tips on how to identify those.
What if I disagree with your feedback?
The audit is advisory. I explain the reasoning behind every recommendation so you can make informed decisions.
How long does it take?
72 business hours from intake. Submit Monday morning, receive Thursday afternoon.
Can I get a refund?
There is no money-back guarantee, as I am putting hours and my expertise into every case study. I am open to discuss where I can improve and equally ready to give feedback about our collaboration as well.
What about ongoing help?
I offer ongoing help, but due to scheduling and other commitments there is no guarantee we will find the time that works for both sides. I highly recommend to use the Skills.md file. In the meantime I am working on a product design playbook to feed your coding agents, so that you won’t need ongoing design support until you reach a mature state to actually hire a designer.
Can you help in identifying what kind of designer profile we need?
Yes, no matter which tier you choose, I can help you identify the designer profile and where to look for them to save you time and costs on hiring and recruiting.
What if this is too basic for us?
This is based on patterns I’ve seen across enterprise AI products, not generic UX heuristics.
What happens after I pay?
After checkout, you’ll receive a short form to share your product. I’ll get started immediately.
Is this just a one-off?
Many teams use this as a starting point before deeper work—but it’s valuable on its own.
You already built
something that works.
Now make it feel right.
Expert eyes on your product in 72 hours. No calls. No commitment. No hiring. Strategy and practical steps that work.
Get my expert audit →Questions?